Privacy Policy

Lean Synergy Solutions ("LSS," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our digital services, or interact with us in connection with our consulting and workforce improvement services (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to the practices described in this policy. If you do not agree, please discontinue use of our Services.

This Privacy Policy does not apply to: information collected by third-party websites or services that may be linked to or from our Services.

1. INFORMATION WE COLLECT

We collect information in the following ways:

1.1 Information You Provide Directly

We collect personal information you voluntarily submit to us, including through contact forms, job application forms, and other communications. This may include:

• Full name
• Email address
• Phone number
• Company name and job title
• Resume, work history, skills, and professional credentials
• Messages, inquiries, or other content you submit to us
• How you heard about us

1.2 Information Collected Automatically

When you visit our website, we and our third-party service providers may automatically collect certain technical information, including:

• IP address and approximate geographic location
• Browser type, version, and operating system
• Pages visited, time spent on pages, and navigation paths
• Referring URLs and exit pages
• Device identifiers and usage data
• Cookie identifiers and similar tracking data

1.3 Information from Third-Party Tools

We use third-party tools on our website that may collect information about your activity, including:

• Google Analytics: We use Google Analytics to understand how visitors use our website. Google Analytics collects data such as pages visited, session duration, and traffic sources. This data is aggregated and used to improve our Services. For more information, visit google.com/policies/privacy/partners.
• Social Media Pixels (e.g., LinkedIn, Facebook): We may use social media tracking pixels that collect information about your interactions with our website and allow us to serve relevant advertising on social media platforms. These pixels are operated by the respective social media companies and are subject to their own privacy policies.

1.4 Resume and Job Application Data

If you apply for a position through our careers portal or submit a resume, we collect the information contained in your application, including employment history, education, references, and any other information you choose to provide. This information is used to evaluate your qualifications and facilitate the hiring process on behalf of Lean Synergy Solutions or our client organizations.

2. HOW WE USE YOUR INFORMATION

Lean Synergy Solutions uses the information we collect for the following purposes:

• To respond to your inquiries and provide the Services you request
• To evaluate and process job applications and connect candidates with employment opportunities
• To communicate with you about our services, updates, and relevant opportunities
• To send promotional or marketing communications, where you have opted in
• To analyze and improve our website performance and user experience
• To personalize content and advertising on our website and third-party platforms
• To comply with applicable laws, regulations, and legal obligations
• To protect the security and integrity of our Services
• To enforce our Terms of Use and other agreements

3. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information. We may share your information in the following limited circumstances:

3.1 Service Providers

We may share your information with trusted third-party vendors and service providers who assist us in operating our website, delivering our Services, and conducting our business (e.g., website hosting, analytics platforms, email service providers, applicant tracking systems). These parties are contractually obligated to use your information only as directed by us and in accordance with this Privacy Policy.

3.2 Client Organizations

If you apply for a position or are being considered for placement, we may share your resume and related application information with client organizations for whom we are recruiting. We will do so only in connection with the legitimate purpose of evaluating your candidacy.

3.3 Business Transfers

In the event of a merger, acquisition, sale of assets, or other business transaction, your personal information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

3.4 Legal Requirements

We may disclose your information when required to do so by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a legal request.

3.5 With Your Consent

We may share your information with other third parties when you have given us your explicit consent to do so.

4. COOKIES AND TRACKING TECHNOLOGIES

We use cookies, web beacons, pixels, and similar tracking technologies to collect information about your interactions with our website. Cookies are small data files stored on your device that help us recognize you and improve your experience.

4.1 Types of Cookies We Use

• Essential Cookies: Necessary for the basic functioning of our website.
• Analytics Cookies: Used to understand how visitors interact with our site (e.g., Google Analytics).
• Marketing/Advertising Cookies: Used to deliver relevant advertising and track campaign effectiveness (e.g., LinkedIn Insight Tag, Meta Pixel).

4.2 Your Cookie Choices

You can control cookies through your browser settings and, where applicable, through our cookie consent tool on the website. Please note that disabling certain cookies may affect the functionality of our Services. To opt out of Google Analytics tracking, visit tools.google.com/dlpage/gaoptout.

5. DATA RETENTION

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal obligations, resolve disputes, and enforce our agreements. Specifically:

• Contact form inquiries are retained for up to 3 years.
• Resume and job application data is retained for up to 2 years from the date of submission, unless a longer period is required for an active placement or legal compliance.
• Website analytics data is retained in accordance with the data retention settings of the applicable third-party tools.

When personal information is no longer needed, we take reasonable steps to securely delete or anonymize it.

6. DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security and encourage you to take steps to protect your own information, such as using strong passwords and avoiding sharing sensitive information over unsecured networks.

If you believe your personal information has been compromised, please contact us immediately at info@leansynergysolutions.com.

7. YOUR PRIVACY RIGHTS

7.1 Washington State Residents

If you are a resident of Washington State, you may have the following rights under the Washington My Health MY Data Act and other applicable state privacy laws:

• The right to know what personal information we collect, use, and share about you
• The right to access a copy of your personal information
• The right to correct inaccurate personal information
• The right to request deletion of your personal information, subject to certain exceptions
• The right to opt out of the sale or sharing of your personal information (we do not sell personal information)
• The right to opt out of targeted advertising
• The right to non-discrimination for exercising your privacy rights

To exercise any of these rights, please submit a request to info@leansynergysolutions.com. We will respond to verified requests within 45 days, with the possibility of a 45-day extension when reasonably necessary.

7.2 All Users

Regardless of your location, you may:

• Opt out of promotional email communications at any time by clicking the "unsubscribe" link in any marketing email or contacting us directly.
• Opt out of promotional text messages by texting STOP to the applicable short code.
• Request that we update or correct inaccurate information we hold about you.

8. CHILDREN'S PRIVACY

Our Services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected personal information from a child under 16, we will take prompt steps to delete such information. If you believe we have collected information from a minor, please contact us at info@leansynergysolutions.com.

9. THIRD-PARTY LINKS

Our website may contain links to third-party websites, platforms, or services that are not operated by Lean Synergy Solutions. This Privacy Policy does not apply to those third-party sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

10. CAREERS PORTAL

If you apply for a position through our careers portal (currently hosted at jobs.crelate.com/portal/leansynergysolutions), please be aware that your application data is processed through Crelate, a third-party applicant tracking system. Your use of the careers portal is also subject to Crelate's privacy policy. We use the information you submit solely for recruiting and hiring purposes.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make material changes, we will update the "Last Updated" date at the top of this policy and, where appropriate, notify you by email or through a notice on our website. Your continued use of our Services after any update constitutes your acceptance of the revised policy.

12. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

We are committed to working with you to resolve any concerns about your privacy in a fair and timely manner.